eGovspace is a digital platform dedicated to the digitalization of public services. It enables administrations to modernize their administrative processes by offering solutions for online management of procedures, creation of official documents, and real-time tracking of requests.

eGovspace offers:

• Simplification of administrative procedures online, reducing processing times and making it easier for citizens to access services.
• Centralization of requests through a unique account for each user.
• Adaptability to local document formats with a template builder.
• Data security through QR codes for document verification, electronic signatures, and robust encryption.

Digital sovereignty is a priority for eGovspace:

• Data is hosted locally within the country, ensuring that sensitive citizen information remains under national control.
• The platform offers integration options with existing systems, minimizing reliance on external providers.
• APIs and modules can be customized based on the specific needs of each public administration, ensuring full control over processes.

eGovspace uses cutting-edge technologies to secure information:

• Data Encryption: Ensures the confidentiality of information stored and exchanged.
• Use of Unique QR Codes: For each official document, enabling quick and reliable verification of its authenticity.
• Integrated Electronic Signature: Provides a recognized and secure certification for administrative documents.

eGovspace is designed to be flexible and inclusive:

• The platform is multilingual, offering an interface accessible in multiple local and international languages.
• Document formats can be adapted to local specifications, while integrating digital innovations.
• Special attention is given to respecting the practices of administrative agents, with intuitive interfaces inspired by email management.

Transparency is a central pillar of eGovspace:

• Notifications at each stage of request processing, allowing citizens to track the progress of their cases in real time.
• Documents are accompanied by QR codes for public verification of their authenticity.
• Transaction and procedure history is accessible to users, ensuring complete traceability.

eGovspace is designed to be highly adaptable:

• It provides open APIs (REST, JSON, XML) for seamless integration with existing systems.
• The platform can be hosted on national servers or local data centers to comply with data sovereignty requirements.
• Modules can be customized to meet the specific needs of administrations, taking into account the available infrastructure.

Yes, eGovspace facilitates access to services for expatriate citizens:

• A unique account allows citizens living abroad to manage their procedures with their country’s embassies and consulates.
• Necessary documents (such as birth certificates, visas, etc.) can be generated online and sent directly via email.

• Tailored training for administrative agents to ensure easy adoption of the platform.
• Customized support for local deployment and adaptation to existing infrastructures.
• Ongoing technical assistance to ensure the reliability and performance of the platform.